Guidelines for stain and spot removal from carpets and upholstery

Immediately blot up as much of the liquid stain as possible using a soft, white, absorbent material like a towel or kitchen roll. Though most of the carpets produced today are treated with stain resistant treatments, no carpet can be said to be completely stain proof. And the longer the stain remains in the carpet, the more permanently it sets into the fibres.

Scrape away the solid or semi solid stain using a blunt spatula or spoon. NEVER use a knife as its sharp edges could harm the pile fibres.

NEVER scrub or brush a stain; scrubbing can harm the fibres and have the adverse reaction of making the stain set into the carpet or upholstery.

Vacuum away as much of the solid stain as possible.

Pre-test the Cool maintenance stain remover on an inconspicuous area of the carpet. Follow the instructions carefully. Apply a few drops to each colour in the carpet. Press a clean, white towel or napkin lightly over it for approximately 30 seconds. Check either the towel or kitchen roll and the carpet for colour transfer, colour change or any other damage. If you do see colour change or damage please call us.

To clean the stain, apply a small amount of the Cool maintenance stain remover to the soft, white, absorbent material and gently apply to the stain, working from the edges towards the centre of the stain to prevent it from spreading. Continue as long as the stain is being transferred to the towel. Apply more solution to a fresh area of the towel and repeat the process as long as the stain is being removed. Patienceis a virtue as far as this step is concerned !!

After the spill has been completely removed, rinse out the affected area with water and blot dry to remove the cleaning solution completely, as any residue may attract soil and cause damage to the carpet. To effectively blot up the water, you may use clean, dry towels weighed down by flat, heavy objects like a book; keep changing the towel as they become saturated.

DO NOT OVER WET THE AREA. over wetting of carpets while cleaning may cause damage to the carpet fibres.

PLEASE NOTE THIS PROFESSIONAL STAIN REMOVER IS AVAILABLE FROM COOL MAINTENANCE for £14.99 please email your name and address.

We also stock a range of cleaning products / chemicals please email us your request.